After a discussion to understand the mediation process in Denver, the parties, with the help of the mediator, begin by discussing each party’s concerns and interests. They gather any necessary information and determine criteria for making decisions. Step by step, the parties, having a chance to be fully heard, and to listen to each other, decides on the type of agreement they seek. The goal is to find a “win-win” result; a comprehensive settlement that is good for both parties.